
Frequently Asked Questions
How long does shipping take for my Alev Jewelry order?▼
Standard shipping typically takes 3-5 business days within the continental US. You will receive a tracking number via email as soon as your order departs our studio.
What is your return policy for jewelry pieces?▼
We offer a 30-day return window for all unworn items in their original packaging. Simply contact our support team to initiate a return or exchange for your purchase.
Which payment methods do you accept at checkout?▼
Alev Jewelry accepts all major credit cards, PayPal, Apple Pay, and Google Pay. We also offer flexible installment plans through Shop Pay for your convenience and security.
How do you ensure the quality of your jewelry?▼
Every piece is handcrafted using premium materials like 14k gold and ethically sourced gemstones. We conduct rigorous quality checks to ensure your jewelry lasts a lifetime.
Why Choose Us
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